how to turn off audio description on hbo max

Ensure that if you have Bluetooth on, then it is paired to your device and not anyone elses device. How do I turn off just my PS5 controller? If unsure how to do this we suggest you: Training customer service representatives on how to better assist customers with disabilities, which includes sensitivity training and assistive technology. 2. Restart the App 6. Open HBO Max and sign in to your account. WarnerMedia Direct has agreed to provide audio description for at least 1,500 hours of new and existing programming on HBO Max by the end of March 2021. Select Voice Guide twice. And thats it! They join the ranks of other huge streaming platforms like Netflix, Hulu, Amazon Prime, Apple TV+ and Disney+ to provide accessible content to their audiences. A robots.txt file tells search engine crawlers which URLs the crawler can access on your site. There are some other things that you can try if you are not getting any audio. WarnerMedia also has pledged to improve accessibility for their low-vision and blind audiences this week by: Due to restrictions during the pandemic this past year, HBO Max announced that every Warner Bros. film will be released on HBO Max the same day as the films will be in theaters. HBO Max is also available at a lower price point than other streaming services. Overall, HBO Max is a great option for people who are looking for a streaming service that supports audio description. See our ethics statement. 2. Terms of Use | Even if you turn off the Screen Reader, you might still find your Roku unexpectedly talking to you. A descrambler is a device that you can purchase which will remove the audio description track from the signal. I started watching Infinity Train Season 4 today and for some reason all of the actions were being narrated. Open the drop-down menu on your smart tv. To turn this off, choose the Audio and Subtitles icon and then an audio language (e.g. :) Good luck. At the time of this articles publication, all of the titles listed above now have audio description available. Suite 119-181 For example, in the HBO Max series "The Plot Against America," the narrator provides exposition on the historical events that the show is based on. Under the "Audio Description" section, uncheck the box next to "On." The second way is to press the "Audio Description" button on your remote. What is this? In the lower-right corner, select "Audio and Subtitles." In. This is usually done to comply with accessibility laws, but it can be annoying if you dont want to listen to the audio description. Another reason HBO Max is describing everything is to generate hype for its upcoming launch. Third, use the arrow buttons to scroll down and select Audio & Subtitles. Second, use the arrow buttons to scroll down and select Settings. Are you also annoyed with the audio descriptions on HBO Max? Turn on Audio Descriptions. Update the app 3. If you want to turn off audio description on HBO Max, you can do so by following these steps: 1. After clicking Enter, search the Accessibility option in Settings. This includes major films like Godzilla vs. Kong, The Conjuring 3: The Devil Made Me Do It, The Suicide Squad, Dune and Matrix 4. Crypto company Gemini is having some trouble with fraud, Some Pixel phones are crashing after playing a certain YouTube video. One of the features of HBO Max is the ability to change the audio settings. This feature can be turned on or off depending on your preferences. Signing out of HBO Max has been deliberately made to be as cumbersome as all subscription apps are. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Start watching something and then click the screen. Second, you can go to the Audio Description Settings on your account and turn it off. Updated hbo max app and it stopped immediately. The feature is introduced to narrate the gestures such as turning around, rolling eyes, winking etc. Fourth, use the arrow buttons to scroll down and select Narrator. HBO Max is a streaming service that offers a wide range of TV shows, movies, and documentaries. To disable audio descriptions for all content, open the menu and select the "Settings" option. No matter what I try, the narration plays every time and I haven't found a single way to disable it. Discovery. Press question mark to learn the rest of the keyboard shortcuts. It is better to figure out the problem by yourself. Scroll down and select "Audio Description.". This is particularly useful when your HBO Max app is on your phone. Here you can adjust the closed captioning font, color, size, and opacity. To disable audio descriptions on a specific movie or TV show, open the menu and select the "Audio Description" option. Discovery. Confirm that you have tried all the steps and options before giving up and calling customer service. I can't get it to turn off. HBO Max HBO Television. Use the up down keys to select English and press OK. | Fri 11 Jul 2014 17:20:51 #4 |. Now you wont hear the descriptive audio when watching HBO Max on your Roku. If you prefer, you can find the Screen Reader controls in the Accessibility menu. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Unfortunately, there is no way to turn it off. Here you can adjust the font, color, size, and opacity. I think it has something to do with weight force. The first reason might be that your TV doesnt have that feature. This narrator is there to provide an introduction to the service and to give you an overview of its features. How do I turn off Audio Description on HBO Max app? Which class of storage vault is used for storing secret and confidential material? Audio descriptions are short pieces of narration that are added to movies and TV shows in order to provide additional information to viewers who are blind or have low vision. This has included not just the shows and movies that will be available, but also the features that will be included on the platform. Unplug your streaming media player (e.g. Start watching something, and then press the Down button on your remote. To change the caption styling, on your Apple TV go to Settings > Accessibility > Subtitles & Captioning > Style. Is there a way to create two options, audio description or non audio description. There are a few reasons. Now descriptive audio will be turned off, and you can go about your day without worrying about people knowing youre using a disability-related app. In order to turn off the audio description, we would recommend during playback to press the * button and switch audio tracks to *English where "audio description" isn't present to see if that resolves the issue you are experiencing. 12 22 HBO Max HBO Television 22 comments Best Add a Comment jsgator99 3 yr. ago I have checked other movies and there is no narrator. There may be times when you dont want descriptive audio to play on your iPhone. Audio Description (Narration) Audio description narrates what's happening on screen. yes go to home help & settings go to Audio go to Altermate Audio go to default audio default audio language press rightto go to audio description it will be ticked move up to english press till it is ticked. I couldn't believe I didn't think of this but I am glad that you did, and posted it thanks, We have updated our hbomax app and turned off the audio narration but its still going. I have fully updated everything. Heres how: 4. Maybe there is something wrong with the soundcard in your device and this would pick it up. For a complete list of all HBO Max audio described content that is updated frequently, check out the Audio Description Project on the website for the American Council for the Blind here: https://acb.org/adp/hbomaxad.html. If you haven't already, in the video player (while watching) select the settings icon & go to Audio track. However, despite this unique approach to entertaining people, the audience complains that the feature turns on by itself and would not turn off easily. Since HBO Max decided to provide descriptions with titles in order to broaden its appeal to many consumers, many users find these audio descriptions annoying and getting in the way of their favorite shows. Theres now a category in HBO Max that lists all of the currently described shows and movies in one place, though it doesnt yet show up on TV apps. Below I will cover the following topics in relation to how to turn off audio descriptions on HBO max. Keep in mind that iPhones do not have the functionality to clear cache, therefore this is only applicable to Andriod phones. Well, if you are keep reading so that you can know what to do about it. There will be ongoing efforts to increase HBO Max's described library from 1,500 hours to 3,000 hours by the end of March 2022. Another way to get rid of audio description is to use a descrambler. Ultimately, HBO Max is describing everything because it wants to make sure that its users know what theyre getting when they sign up. I can turn it off but it just comes back on at the start of every episode. This would provide safe, accessible content in your living room. Keep in mind that we may receive commissions when you click our links and make purchases. If the above closed caption steps don't work, change the closed caption setting on your Samsung TV. Your video shouldnt have audio descriptions now. Hopefully, HBO will patch out the bug soon. Tap the screen to open the player controls. Apple TV), wait a minute, and plug it back in again. This is happening to me aswell. But I do know it's annoying af and I really want it to stop. HBO Max features great content, but it doesnt matter if you cant enjoy it to the full. Follow the below steps to update the HBO Max app on your phone. To turn off audio descriptions, re-open the Audio and Captions menu and choose the original language in the Audio section. It let me turn off captions and select the description option and then select English and it stopped but I have to do that every time another episode or movie plays. How do I turn off narrator on HBO Max Roku? In the lower-right corner, choose the Audio and Subtitles icon. So far, the described shows and movies include Euphoria, His Dark Materials, Generation, Batman v Superman: Dawn of Justice, Dunkirk, and more. To change the audio settings on HBO Max, follow these steps: 1. The narrator will now be turned off on HBO Max on Roku. Providing accessibility assistance and tips for people with disabilities in the HBO Max Help section. The rollout follows a settlement between WarnerMedia and blind individuals and advocacy groups that was reached last October. Here's how: Navigate HBO Max Press Tab or the arrow keys to move between items. This is a common strategy for streaming services, as it can help them stand out from the competition. Android phone or tablet, or Amazon Fire tablet. Here you can adjust the closed captioning font, color, size, and opacity. Though, if your Primary audio track also has the descriptive audio, please let me know your local NBC affiliate and I'll look more into this. If all else fails then contact HBO support to get assistance. How to turn off HBO Max? For more info, go to Roku Help: Closed captioning. Many streaming apps offer an accessibility feature called descriptive audio that describes the scene aloud, but it's turned off by default. How To Convert Video To Audio Online Free. When HBO Max announced its upcoming streaming service, many were curious about how it would differ from its competitors. (obviously this will be the HBO Max app), You should see a list of devices linked to your HBO Max account, Then check if the issue of audio persists, On the left-hand side under settings, click, This may be self-explanatory, but double-check to ensure that your volume is up, Ensure that your phone is not set to do not disturb. A Firestick is a nifty Amazon device that lets you take your streaming apps wherever you go. They should be able to tell you how to disable the feature. If you play the movie or show you want to watch, then go into audio settings, there will be two "English" settings, and one "Espanol" just select the other English option. The audio description might have turned on accidentally because of a bug. The option is currently available on the website and mobile apps but not on TV apps. Click on Accessibility and then Voice Guide. Which device are you using? It only goes to CC and when you go into accessibility, it does give you the option of turning the voice guide off/on. Toggle the switch to the "Off" position. It is a great option for people who want to watch TV and movies without commercials. It also provides audio descriptions for people who are visually impaired. There will also be improvements to the screen reader compatibility of the website and apps. How to turn off the audio description on Samsung TV. 12 tips and tricks to use your Roku remote, How to replace your Roku remote if it's lost or broken with a guide to every type of Roku remote, How to reset and re-pair a Roku remote if it's not working, How to use Roku search to find content across channels. 7 Why can't I turn off Audio Description on HBO Max? 3. to get the black screen, tap anywhere on your screen. Select Screen Reader. Which method did you use to resolve the issue? You can also view the official list of titles with AD on the HBO Max website and see what countries carry HBO Max.The HBO Max list of audio described titles is available at or near the bottom of the Menu on the various platforms. Its part of the film , Same! They can be helpful for those who want to better understand what is happening onscreen, but they can also be annoying or distracting if you dont need them. I tried exiting the show and coming back, didn't work. How To Play Spotify Through a USB on an Android, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. Amazingly inexcusable bug for a company this size. How to turn off the audio description on Samsung TV? 4. Start watching something and then tap the screen. Required fields are marked *. So far, the described shows and movies include Euphoria, His Dark Materials, Generation, Batman v Superman: Dawn of Justice, Dunkirk, and more. Privacy Policy | It comes with a remote that you use just like a TV remote. Classified information or material must be stored under conditions that prevent unauthorized persons from gaining access to it. Didn't work. Sign Out And Sign Back In How do I change audio settings on HBO Max? Nicola66. Press the Home button on the Roku remote. To change the caption styling, choose your Settings icon , and then choose Closed Captioning. Some makes of TVs have a dedicated button on the remote control. It can be used to describe the action, the setting, the characters, and the dialogue. When watching HBO Max on Roku, the narrators voice can sometimes be a bit too loud and intrusive. The second reason you might not be able to turn off audio description is that the feature might be turned on by default. In the upper-right corner, tap the Audio and Subtitles button. I just updated my HBOMax app on Apple TV and it went away immediately.

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