kaiser permanente text bot interview

The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory if hired at Kaiser Permanente. Learning fast is a wonderful way to serve your customers and help your new team to be a strong as possible. Your interviewer would like to know how your communication skills have benefited your team in the past. You are showing the interviewer that you are highly capable in either situation. I was tasked with spearheading a task force. I document all necessary information as soon as possible so that the record is up to date and accurate. We had a lot of concerns with patients not showing up for appointments when expected. 35 Kaiser Permanente Interview Questions (+ Answers) They expect their healthcare providers and staff to be an integral part of these communities as participants and leaders. "I would be happy to earn my way to the top compensation level if hired at Kaiser Permanente. ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. Text Message Reminder Program I indulge in the things that make me happy on my time off. I work good under stressful situations, and I'm good at resolving patients' problems.". For instance, if I am to terminate someone's employment, I don't sugarcoat the reasons why. I am a keen observer with a great memory, which allows me to recall unique solutions or ideas each and every day on the job in our fast-paced work environment. Maybe you are a pen and paper person. But I don't want you to be surprised by the information. "I believe I could improve on some technical skills including Excel and Word. This ensures that you give the right amount of information and detail to create a compelling and memorable answer. I was nervous that I was not using the proper equipment during high-exposure risk procedures. "I would describe my personality as approachable, light-hearted, and positive. In asking this question, your interviewer truly wants to understand the role that you naturally take on when put into a team-based environment. Display to the interviewer that you are capable of problem-solving within the workplace by talking about a specific time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue. "I have experience in ordering medical supplies and maintaining inventory. Be upfront and honest on your career goals with your interviewer and make sure that your interest falls within the realm of the position that you are interviewing for. There are no other roles for that position". By talking to them, explaining how important it is for them to take their prescriptions daily, and offer them auto-fill on their prescriptions, and enroll them on ready reminder will help them take better care of their health.". Early in my career, I probably worried too much about the fear of failure with my patients. ", "I believe I have good customer service with my patients, and coworkers because I treat them with respect, ask them how are they doing. Well done! We do this by creating interview questions that we think you might be asked. I take the time to listen and reflect back to ensure that I am providing the best care possible. Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations in this role with Kaiser Permanente. ", "Throughout my career, I've always loved working as part of large, inter-departmental teams where my leadership skills can fully be utilized to bring out the best in people. ", "As a certified pharmacy tech, I have to continue learning. When not at work, I spend many days outdoors with my family and I have found that time in the woods or on the water help refresh my body and prepare me well for the next time I step into my job. No matter if you will be working in front-line patient care or back-end support at Kaiser Permanente, communication can be the key to success in the healthcare world. I learned the construction trade at a young age, and I love being able to help families get the home of their dreams. No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. I understand that it's part of the job. I even talk about what they are going through. Our job requires multi-tasking, so I tackle one patient at a time while giving each patient my full attention. To get at your ability to do this, be sure to read through the job description thoroughly prior to your interview. Bringing up points of being compensated in relation to experience is important because it shows the interviewer that you understand the basic principles of compensation philosophy. In the future, I will like to be a PA and help more people.". ", "I'm a bit of a nerd. I returned to the US just last month and had been actively looking for work the past couple of weeks. So my wife currently works for Kaiser Permanente as an AAR (aka a membership auditor). Takes notes when I have to and double-check my work to make sure it's done right like typing prescriptions. While sometimes a good thing, there were times when I was fearful of even expressing my own beliefs or thoughts in thought that I would upset someone. "I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. In asking this question, your interviewer wants to know if you consider yourself to be an emotionally driven person. ", "My position at Kaiser is a Radiology Physician Assistant. When the pharmacist noticed I fix my mistake, and from that day, I double-check the quantity in the bottles in case the quantity changes.". Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. In addition to this, I also subscribe to a couple of medical-related journals, including the NEJM. I also dislike when the morale of the lab is low. I start this by building trust in my patients with my clinical expertise and my interpersonal skills. Take this as an opportunity to market yourself as a positive employee who can enhance a work environment. Dates shown above are approximate. Immediately, I logged on to our email system to find out that the employee in question had requested the day off and I had totally missed their communication to me. I am a very hard worker who is eager to become a team member with Kaiser.". I didn't notice we have new 90 tablet bottles instead of the 30 tablet bottles, and I filled 3 of 90 tablets bottle instead of 3 of 30 tablets. With this question it's important to explain a team challenge and how you collaborated with your team members to go above and beyond the call of duty to achieve a goal or overcome an obstacle. I gathered pertinent information from the EMR, and discussed the case with the Intensivist and the patient's nurse. ", "I know this will come off as cliche, but it's truthful. Deadline: October 5, 2022. When talking about how you would fit with the company's cultural values it's important to emphasize that you know what those are by stating them. Rest assured, I would be a great ambassador of positive relationships for Kaiser Permanente. Written by Ryan Brunner on November 21st, 2021. While I've listed several general options here, you don't have to stick to standard role divisions (i.e. I consider myself to be a strong relationship builder and take pride in my people skills. Using a real-life example of how you improved a relationship with a difficult coworker or patient gives the interviewer a glimpse of how your strategy pays off in real-life situations. Being able to adapt to change in the workplace is an essential skill to possess because change is inevitable at Kaiser Permanente. By consistently rejuvenating in this way, I can give even more energy when I am at work. ", "I dislike when there's work politics. No matter what example you use, make sure that your interviewer walks away from your time together knowing that you have the skills to diffuse a difficult situation and that you realize this is a requirement for the job. Assure the interviewer that you would treat everyone at Kaiser Permanente with great respect and a positive attitude. In my current job, I work with a very diverse team, and we all value each other's thoughts and ideas equally. As a successful nurse, at this point in my career, I got to where I am at today by providing the best customer service in the clinical environment by building great relationships with my patients. You can also strengthen this answer by talking about a problem you were able to solve, a patient you were better equipped to help, or a challenge your team was able to confidently face because you were part of a diverse team with multiple perspectives and ideas. If you usually like to generate new ideas and allow someone else to execute them, share your creative side while expressing that you prefer for others to take the lead. Sign In. It sounds as though you have exceptional patient service skills! On a recent project, I was part of a team that was testing new EHR's that we would potentially put to use in our organization. In asking this question, your interviewer wants you to talk openly and honestly about the types of work environments that you find hard to work in. Working in a very stressful and draining job, I also ensure that I take time to refresh and reset myself during long days on the job. To help you prepare for a Kaiser Permanente job interview, here are 35 interview questions and answer examples. I had 2 interviews with kaiser received and offer within a week. New hires were appreciative of learning one on one. ", "When you work in a diverse team and with patients, you will encounter difficult personalities. The most successful healthcare institutions in the world pride themselves on the trusting relationships that they build with their patients and vendors and this is no different at Kaiser Permanente. A large organization like Kaiser Permanente walks a fine line when talking about promoting from within because departments want long-term retention while also wanting their employees to reach their goals within the walls of the organization. I don't know what the patient could be going through, but showing I care for them and treating them like family will make a difference for them to feel better. In the ever-changing and evolving world of healthcare at Kaiser Permanente, being flexible and adaptable in your work is a key trait that your interviewer will be looking for in any candidate that they hire. The purpose of this page is to help you prepare for your job interview. We did that twice a week, and it completely solved our scheduling problem. In my current position, when a patient has a post-procedural pneumothorax that requires a chest tube and a hospital stay, I gently explain what happened, the need for the chest tube, and the hospital stay.". But when I'm home, I don't think about work. I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. Let the interviewer know that you can handle an environment that offers diversity by giving an example of a time where you embraced diversity in the workplace. Kaiser Permanente Interview Questions & Answers | Indeed.com I called McKesson and ask them for a specialty same-day delivery and explained the situation to them, I told the patient we will receive it that night and apologized when she came to pick it up, and I make sure we always have it on stock for her.". I carry around a notebook and write down important facts if I think there is a chance I will forget them. Borja estimates that. Depending on the role you are interviewing for at Kaiser Permanente, a majority of the work could be in a team-based environment. Whether it is providing a less than favorable work review, or terminating someone, it doesn't come easy. If possible, pick a weakness that is not a core skill for the position you are interviewing for. There is a balance between allowing normal emotion and allowing it to impact your work. My approach is to be empathetic, soft-spoken, and truthful. I listen, mirror, validate, and empathize. Talk to the interviewer about your preference when it comes to teamwork or working individually and be sure to avoid pigeonholing yourself into one particular scenario (ie: I only like to work by myself). Did you consider that the patient's physical pain or feeling ill would make his temper short? My ideal environment is organized, collaborative, positive, energetic, and encouraging. Try to do the best I can for patients and remember always to be compassionate with them and treat them like I want my family members to be treated, and go the extra mile helping them.". I like to manage my time to finish my projects on time. I've cleaned up your answer slightly to more successfully deliver your message. Do you feel it demonstrates that you're committed to knowing and supporting a group of people? I would look forward to working in an organization of this size to better experience an even wider amount of diversity. Interview Guidelines - Kaiser Permanente Career Planning I like to get to know people and ask them questions about themselves. ", Our Professional Interview CoachKevin Downey Reviewed the Above Answer. This is a great response, and it shows that you truly do care about the people that you come across every day. While working with patients, the difficulty usually stems from fear of the unknown about their health, I try to be more empathetic and talk to them truthfully about the procedure. What questions did they ask during your interview at Kaiser Permanente? Therefore, any date prior to 2019 might not be accurate. I would also need a technologist to assist me who could adjust to my easy procedural style.". At Kaiser Permanente, teamwork truly does make the dream work for the patients and families that rely on the organization to provide world-class care. Finally, end your response by talking about the positive outcome. Looking back, I now make time in my calendar every day to review all emails that have come in and take action on any that are required so that nothing gets missed. What does it mean after your phone interview. As you answer, talk about how the diverse environment helped you grow and thrive and how you helped foster a culture of inclusion. Have a question or concern? Once this trust is developed, my patients can fully trust me and recommend my services to future patients. Consider the skills and qualities that help you successfully face problems on the job and be sure to reiterate them to your interviewer. For medical ordering and inventory, I have used a variety of software and programs that were put to use by my organization. At Kaiser Permanente, integrity is held in the highest regard. Image source: Times Herald. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. 35 Kaiser Permanente Interview Questions & Answers Table of Contents Adaptability 1. Second, I want to be the best at what I do. One for the clinic, one for me, and one for the patient. This post provides exhaustive information on the Kaiser hiring process, to help you learn how to effectively go through the job application, interviews and other parts of the recruitment process at Kaiser Permanente and be employed. With some great advice from some mentors in my role, I have harnessed that fear into the ability to go above and beyond for my patients to help ensure that I've done my part to create a great health outcome for them. I think it's okay to be moved by someone else's experience, but I don't need to make it mine. "I find that with the right company, it's pretty simple to balance life and work. These go above and beyond what it means to provide compassionate care. In a recent project in my department, I was tasked with participating in a team that looked at our dispensing of medications and how our processes could be improved. A follow-up letter can include your reaction to the interview, why you want the job, and what you could bring to the department and the team. Using a text messaging system, health care giant Kaiser Permanente signs up more than 11,000 of its neediest California members for government subsidies from CalFresh, so they can buy groceries. Take a few minutes to tell the interviewer a few things about yourself. Chemotherapy is a very controlled substance, and the pharmacist needs to have the proper paperwork in place to release the drug. My weakness is taking on too much and not delegating. The reason i chose to continue to pursue nursing is because upon being accepted to the program I loved the patient . The size of Kaiser Permanente and the number of employees here make the fact that diversity is of utmost importance, and I know that I would thrive in this environment. Not long ago, I received a call on a Friday morning when I was scheduled to be off work and was told that an employee hadn't reported for their shift. She's fortunate to work from home, and makes about $32/hr w/ no degree. ", "I would describe myself as a hard worker. What they're looking to hear by asking this question is that you have the ability to manage your stress in a healthy and productive manner. "I am usually the 'ideas person' in team projects. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. "My customer service skills with my patients are definitely one of my strengths. My documentation is strong, as well. Prior to your interview, try to think of some keywords that define your compassion and empathy for others in the work that you do. If you have an example or two of a time where you had to have a difficult conversation on the job, don't hesitate to talk about how you handled that experience and what you learned from it.

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